Angela Connell

MBus JP, Chief Executive Officer

Angela has been working in the training industry since 2003 in the capacity of Trainer/Assessor, Training Coordinator, RTO Manager and CEO at a variety of RTO’s in the Newcastle and Central Coast regions. Angela commenced consulting to the training industry following the sale of her own RTO in 2009 and has been providing RTO expertise…

Tracey Lawrance

Executive Assistant

Tracey is the Executive Assistant to our Director, Angela and is often the first port of call for those contacting the office. Tracey comes to us with more than 10 years’ experience supporting executive staff.  Throughout her career, she has worked for Training, Recruitment, Retail, Engineering, Mining and Community Service sectors.

Tracey excels at event planning, facility management, travel coordination, diary organisation and accounting tasks. She brings to her work an enthusiastic nature, a commitment to providing excellent service skills and exceptional organisation capabilities.

Angie Harragon

Client Liaison Officer

Angie has recently completed her Bachelor of Training and Development at University of New England and has a background in accounting. Angie has been involved with manufacturing and mining industries and worked in RTO’s for over 7 years dealing predominantly with Traineeships. Angie is a Small Group and TAE workplace trainer so well placed to help you with your questions and needs.

Jeff Moore
Jeff Moore


Jeff is an experienced RTO Quality and Compliance Professional with over 9 years of VET experience as well as a wealth of life experience. Jeff brings with him extensive ISO experience in Quality, Safety and Environment, as well as managerial experiences in Hospitality, the Energy Sectors and Civil Construction. Jeff has vast experience in a range of areas, including:

  • Experience in assisting clients with initial and re-registration, including attending ASQA Audits
  • Writing and developing accredited and non-accredited training resources in a number of areas, including:
    • Certificate II and III Security Operations
    • Certificate III Logistics
    • Certificate III Process Manufacturing
    • Certificate III Landscape Construction
    • Certificate III Driving Operations
    • Civil Construction Units like:
      • Skid Steer Loader
      • Wheeled Front End Loader
      • Roller
      • Excavator
      • Identify Locate and protect Underground Services
      • Use Locating Devices

Jeff thrives on the challenge of dealing with ASQA auditors and looks on each audit as a learning experience and an opportunity for improvement.