I have used Vivacity RTO Coaching & Consulting to undertake our initial application and audit. Fantastic!

Now that we are running with wet sales, Vivacity is always there for advice.

As an annual member they provide us with all the current RTO forms and documents specific for our company.

I have had the occasion to us Vivacity to undertake the add to scope process for new units and courses. This has been absolutely amazing, as they work you through all the documents and build the background, where we only need to add relevant information. Never a problem with approvals.

I can highly recommend Vivacity for any RTO in any field, as they make compliance and operating an RTO a sane process!

If you are out there trying to do it all by yourself, take off the rose coloured glasses and at least become a member with Vivacity, you will never look back!

Give Angela and her team a call.

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Fire grounD logo

Holy Family Services is a small boutique RTO who rely heavily on Vivacity for our compliance day to day operations. Recently we conducted an internal audit to stay on top of any non compliance issues we may have before an ASQA audit. I was very happy with the service, the advice and the follow up through Vivacity and the entire team. They carry out support, continue the support throughout the year and do what ever it takes to ensure our RTO has all the correct information. I would like to thank Angela and her team for continuing to support us here at Holy Family Services. Diana Ginty, Operations Manager at Holy Family Services. read more

Holy Family Services
Diana Ginty – Holy Family ServicesOperations Manager

I would like to thank you for the expertise and commitment you provided during our recent response to an official complaint received by ASQA against our RTO.

Your guidance and expertise enabled us to respond successfully to a number of non-compliances identified during the ASQA complaint investigation. These included re writing our Training and Assessment Strategy, re writing assessment material, describing accurately our trainers’ credentials and clarifying information distributed to students prior to enrolment.

This enabled our organisation to be deemed compliant and to avoid an ASQA decision to imposed sanction and remove one of our qualifications from our scope.

Vivacity RTO Coaching has been our compliance partner since October 2013 and has greatly assisted us in day-to-day management of compliance and successful re registration in 2016.

I would have no reservations recommending your services to other RTO’s and look forward to working with you into the future. read more

Jim Ward – NSW Fishing Industry Training CommitteeGeneral Manager

On behalf of the MEA Board and myself I would like to thank you all for your support, guidance and work in making this happen for Meetings & Events Australia.

I must say that when I started the process it was overwhelming and very stressful. I thought that MEA had no hope in being renewed as a RTO. This could not have been achieved this without the Vivacity team.

It has been a very pleasant experience working with you. Your organisation is informed, professional and experienced in all that is RTO.

MEA looks forward to continuing to work with you to ensure that MEA remains compliant and up to date with all the changes that occur in delivering education to the meetings and events industry. read more

Robyn Johnson – Meetings Events AustraliaChief Executive Officer

Angela and her team are proactive and on top of things. I would recommend Vivacity in a heartbeat to anyone looking at compliance or even help with anything to do with running an RTO as the vast knowledge the team has is very impressive. I hope my testimonial will make you choose them as they are the best out there. Harmeen Kaur, Aston College

Aston College
Aston College

“The whole experience has been an extremely pleasurable and satisfying one. Cindy’s exceptional skill in guiding us through the process was evident early on and her expertise and knowledge were invaluable to our cause.

Not only were we successful in at the first attempt with our application, Cindy remained in constant contact and happily and promptly answered questions we continued to pose to her post application. Talk about old fashioned customer service!!!

From the entire Narbil team, we can’t thank Vivacity and Cindy enough for their dedication, professionalism and generosity – your efforts are greatly appreciated.”

Joe Guinea
Narbil Training 


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Narbil Training

I remember when I first thought of opening an RTO, I didn’t know where to start and who to ask. It wasn’t until a friend recommended Vivacity to me, that I saw how much hard work and effort it would take to fulfil this dream.  It was after I contacted Vivacity that I saw just how much work there was to do. Your team was very hardworking, emailing me and setting deadlines for submitting paperworks. Then I saw how hard working you were, typing away at audit and from there on I knew that I was in good hands.

I just wanted to say thank you very much, and that we wouldn’t have made it through audit if it wasn’t for your hard work and your amazing team helping us every step of the way. I will recommend Vivacity to everyone who wants to open an RTO, because I know that without you we wouldn’t have been 100% compliant on our initial registration audit with no rectifications!

Ismahen Qalif – Accurate Training Institute, VictoriaCEO

“When FIREGROUND first entertained the idea of becoming an RTO, as CEO I spent enormous hours researching what was required and staring down the barrel of potential changes in the goal posts (New standards). We then approached Vivacity RTO Coaching to provide a portfolio of documentation, advice, and support to make FIREGROUND ready for Audit as an RTO, with ASQA.

We have just completed our initial audit, while not 100% compliant we are now working together to undertake some rectification of Assessment Tools and minor documentation. After the audit with reflection of where FIREGROUND was and where we are now, I acknowledge that it was not possible with out Vivacity. After reflection, I can say if anybody is remotely contemplating of doing and application and initial audit under there own power and effort.

You have to be dreaming!  

I certainly believe that without Vivacity we would be less compliant and have a lot more grey hairs. Thank you Vivacity for an amazing and diligent process and support with policy, procedures and documentation to be compliant in the majority of standards. Bloody brilliant and thanks.”


Dave Hitchcock, Fireground, NSW

When we first looked into becoming an RTO we found it overwhelming, not understanding all the requirements and what we needed to do to successfully register an RTO, this is when we contacted Vivacity. Since working with Vivacity we now have a better understanding of the RTO process, as not only did the team at Vivacity assist us with the registration process, they also taught us about how to be compliant. My team found the workshops and the time we got to spend with the CEO to be invaluable, as we were able to learn from an expert the best methods to achieve our RTO status. Following Angela’s advice, we were 100% compliant at audit and had our registration approved within 3 days of the audit.

Alex Bajic, National Training and Education, Bexley North NSWManaging Director

We have extensive experience in the Safety Training industry, but when it came to the compliance component we were uneasy and did not really understand what we needed to be compliant. The team at Vivacity have been superb, they have provided us with a service that is above and beyond what we expected, not only helping us with our compliance but making sure that we understand the whole compliance process. We particularly like how we have a team of experts who can assist us with all our compliance and assessment questions. Thanks Vivacity, it has been great working with you and would highly recommend the Vivacity team to any company who is potentially thinking of becoming an RTO.

John Owen, Newcastle Rescue and Consultancy, Newcastle NSWManaging Director